FREE SHIPPING for Orders Over $35 to Australia and New Zealand.

All orders are dispatched from our warehouse in Melbourne, Australia within 24 hours of order being placed during business hours.  
If your order is placed on a Saturday or Sunday, it will be processed and dispatched the next working business day. 

​Deliveries take place Monday to Friday subject to Victorian Public Holidays.

Shipment Rates
For orders in Australia:  FREE SHIPPING for orders over $35. For orders under $35, we offer shipping at a flat rate of $6.  Orders are sent through Australia Post and should arrive within 3-7 business days.  

For New Zealand customers: FREE SHIPPING for orders over $35. For orders under $35, we offer a flat rate of $10 per order. Orders are sent through Australia Post and should arrive within 7 business days.  

We also ship worldwide at a flat rate of $20 through Australia Post, FREE shipping for orders over $100.

Satisfaction guaranteed

We want you to be happy with your purchase! You may return any item within 30 days from day of purchase. We accept returns of products in their original, unused condition for a full refund of the purchase price less shipment. Items must have been purchased from our website. 

For any items returned due to change of mind or incorrect sizing, refunds will be issued for full purchase price less shipment. Item will be returned at the purchaser's expense.

For items that are deemed faulty or damaged upon receipt, a full refund or exchange will be offered at no expense to the purchaser. 

Refunds will be issued to the original payment method and may take up to 7 business days to appear in your account.  We reserve the right to refuse worn or damaged merchandise, or items not in their original packaging. 

To arrange a return, please contact customer service at sales@treadsandthreads.com.au.